The YOKOGAWA SS2CPML-V11 is a Product Maintenance License (PML) designed for the CENTUM VP, ProSafe-RS, and Plant Resource Manager (PRM) systems. This license grants customers access to Yokogawa’s Customer Support Information (CSI) system, which includes vital resources such as software release information, recovery procedures, and workaround details for software-related issues and vulnerabilities. Additionally, the license entitles customers to standard software failure analysis and offers software upgrades at a special price.

Key Features of SS2CPML-V11

• Access to CSI System: Gain entry to Yokogawa’s comprehensive support portal.
• Software Release Information: Stay updated with the latest software releases.
• Recovery Procedures: Access procedures for recovering from software-related failures and vulnerabilities.
• Standard Software Failure Analysis: Request analysis for software failures.
• Software Upgrades: Upgrade software to the latest version at a discounted rate.

Applicable Systems

• CENTUM VP: R6.01 or later
• ProSafe-RS: R4.01 or later
• PRM: R3.30 or later

License Details

• Duration: The license expires 1 to 3 years from the delivery date. Renewal is required to continue receiving support.
• Format: Available in electronic form only.
• Transferability: The license can be transferred to another system if the original system is retired.
• Exclusions: Hardware support is not covered by this license.

Benefits

• Improved System Uptime and Reliability: Ensure your systems run smoothly and efficiently.
• Reduced Maintenance Costs: Lower overall maintenance expenses.
• Access to Latest Software Features: Keep your software up-to-date with the latest enhancements.
• Peace of Mind: Assurance that your system is supported by Yokogawa’s expertise.